SIENA - EV Fast Chargers

Access here the Quick Start Guide prepared to help you set up your device smoothly and efficiently. You'll find easy-to-follow steps and helpful tips to make your installation process a breeze. If you need any further assistance, our friendly support team is just a call away.

Yes, they are compliant to be used by DNO (Distribution network operators). Click here to learn more on ENA website.

If you are not able to complete the integration process in Monta, we recommend the following steps:

• Repeat the Verification step of the integration process to attempt to connect to Monta.
• Check out the integration guide of the charge point to make sure it is configured correctly.
• Check out your local network settings. If the charge point is using a SIM card, please reach out to Monta Support to confirm that the SIM card is supported by Monta.
• Contact your installer or charge point manufacturer, who can help you with the network settings or charge point configuration.

If your charge point has disconnected from the internet, we recommend the following steps:

1. Physically reboot the charge point and wait 5 minutes.
2. Check out your local network settings.
3. Check out the integration guide of the charge point to make sure it is configured correctly.
4. Contact your service provider / installer / electrician for assistance.

Here is a detailed troubleshooting guide.