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Warranty Claim for OZEV Eligible Products

Eligibility

  • Charger must be installed by an OZEV-approved electrician under the OZEV grant scheme.
  • Registration via the Monta app is required for activation, updates, and smart features.
  • Charger must have a stable internet connection to enable remote diagnostics and updates.
  • Warranty applies only to chargers sold and used within the UK.
  • Warranty is valid for the original end-user or transferrable with proof of property ownership.
  • Charger must be updated to the latest software version provided by Lewden.
  • The charger must be used and maintained according to the manufacturer’s guidelines.

Warranty Registeration Check

Claims Form

Personal Details
Product Details
Installer Details


Grievance
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Support Information

  • View Extended terms and Conditions of sale and detailed information on Warranty coverage here
  • For queries outside scope of the above document,
    Email: evcharging@lewden.co.uk
    or WhatsApp: +447764293501
  • You can also use the live chat box in the right corner of the screen for a quick chat.
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